MS Teams for Contact Center

and Front Desk e-book

Learn all you need to know about the most useful MS Teams features for Contact Center and Front Desk workers. Get answers to the frequently asked questions about the usage and adoption of MS Teams, such as:

  • How hard is it for an organization to switch to Teams?
  • What Office 365 license does my organization need to get telephony through Teams?
  • How to make the user adoption of Teams easier?
  • Learn about the security of MS Teams and what can be done to fit its security to your organization's needs
    ...and much, much more